Terms and Conditions

Terms and Conditions for JOUHRA

Welcome to JOUHRA! These terms and conditions outline the rules and regulations for using our website and services. By accessing this website, you agree to these terms and conditions.

1. General Information

Website Owner: JOUHRA operates this website.
Email Contact: For any inquiries, please contact us at infos@jouhra.com.

2. Product Information

We strive to ensure all product descriptions and images are accurate. However, colors and details may vary slightly due to screen settings or photography.
JOUHRA specializes in handcrafted silver jewelry, and each item may have slight variations, as is typical of handmade products.

3. Payments

We accept payments via PayPal.
Payment must be completed in full before any order is processed and shipped.

4. Shipping

We ship worldwide. Delivery times may vary by location, with a maximum delivery time of 15 days.
Orders are processed within 1-3 business days after payment confirmation.
JOUHRA is not responsible for any customs duties, taxes, or delays due to customs processes in the destination country.

5. Returns and Refunds

We accept returns within 30 days of purchase.
Returned items must be in their original condition, unworn, and in their original packaging.
Customers are responsible for return shipping costs unless the product is defective or damaged.
Refunds will be processed after we receive and inspect the returned items. Refunds will be issued to the original payment method.

6. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Intellectual Property

All content, images, and designs on the JOUHRA website are the intellectual property of JOUHRA unless otherwise stated. You may not copy, reproduce, or distribute any part of the website without written permission from JOUHRA.

8. Limitation of Liability

JOUHRA is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the products or services provided through our website.

9. Changes to Terms

JOUHRA reserves the right to modify or replace these terms at any time. Any changes will be posted on this page.

10. Governing Law

These terms are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in [Your Country].

If you have any questions or concerns, please contact us at infos@jouhra.com.